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4-star hotel Check-in 15:00 · Check-out 12:00

Hotel Xenia, Autograph Collection

Stay at Hotel Xenia, Autograph Collection in London SW5. Enjoy upscale rooms, stylish bars, LGBTQ+ friendly amenities, and proximity to Kensington Palace and museums.

160 Cromwell Rd, London SW5 0TL, United Kingdom View on map
9.2/10
Exceptional Based on 932 recent guest reviews
Free Wi-Fi Paid breakfast Accessible Indoor pool Air-conditioned
What recent guests emphasize

Comfortable stay with attentive service in a convenient location

Recent guests highlight the friendly and attentive staff, excellent breakfast offerings, and the hotel's peaceful yet central setting. While rooms tend to be compact, the comfortable beds and modern amenities contribute to a restful experience.

Guests often praise

  • Exceptional and attentive service from staff and management, often noted by name
  • High-quality, varied breakfast with fresh ingredients and personalized touches
  • Clean, well-maintained rooms with comfortable beds and modern bathrooms
  • Convenient location within walking distance to museums, restaurants, and public transport
  • Stylish and welcoming lobby and communal areas enhancing the stay experience

Worth knowing

  • Rooms are generally small, typical of London standards, but remain comfortable
  • Spa facilities are available nearby with easy access, adding value to the stay
  • Breakfast service can be flexible to accommodate early departures
  • Exceptional food quality in the on-site restaurant and nearby dining options
  • Some guests recommend alternative dining options nearby for variety

Best for

  • Travelers seeking a boutique hotel with upscale touches and personalized service
  • Visitors who prefer a quieter, elegant neighborhood near Kensington attractions
  • LGBTQ+ friendly guests looking for a welcoming and inclusive environment
  • Cultural tourists planning to explore nearby museums like the Natural History and Science Museum
  • Couples and solo travelers valuing comfort and attention to detail over large room size
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About this property

Welcome to Hotel Xenia, Autograph Collection

Located in the genteel Kensington area, Hotel Xenia, Autograph Collection offers chic, upscale accommodations with modern entertainment systems in a stylish setting. Guests appreciate the comfort of the rooms and the attention to detail, such as high-end bedding and well-maintained furnishings, despite some mentioning that rooms can feel compact by London standards. The property features stylish bars and a garden with a humidor, adding to its relaxed yet refined atmosphere.

The on-site Italian restaurant, La Terrazza, receives high praise for its quality, with many guests choosing to dine there after busy sightseeing days. Breakfast service is noted for its variety and freshness, complemented by attentive staff who often go beyond expectations to ensure a pleasant start to the day. The hotel is LGBTQ+ friendly, welcoming a diverse clientele.

Its location is well-suited for visitors looking to explore nearby cultural landmarks such as the Natural History Museum, Victoria and Albert Museum, and the Science Museum, all offering interactive and decorative arts experiences. The area also provides convenient access to Kensington Palace, museums, antiques shops, and the Royal Albert Hall’s concert venues. Public transport connections and proximity to multiple airports, including Heathrow, make arrivals and departures straightforward.

Ideal for leisure travelers and those planning events like weddings or meetings, the hotel balances a comfortable base with practical amenities and attentive service. While some guests highlight the size of the rooms as a minor drawback, overall reviews reflect a strong recommendation for the quality of hospitality and value for money offered.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Accessible
Indoor pool
Air-conditioned
Laundry service
Room service
Kid-friendly
Restaurant
Smoke-free

Not available at this property

Parking
Business center
Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

JP
Julienne Parker Apr 15, 2026
10

Hotel Xenia was our last stay on a long vacation in Europe was wonderful. The hotel manager Alexssando introduced himself upon our arrival and we knew we were in good hands. The front desk staff were very attentive and efficient. We started the day with breakfast buffet, included, and the greetings and service from the staff were incredible. We choose to have dinner in the restaurant two nights after long walking touring days and the theatre. The hotel is so comfortable and restful. The food is terrific. Our rooms were very comfortable, well cared for and the bed was great. We have traveled a great deal and this hotel and its very competent staff is one of the finest in Europe. We highly recommend it.

P
P Apr 07, 2026
10

I spent hours researching hotels for our stay in London and sooo glad we choose Hotel Xenia for our first time in London! Five star service from the staff. Nice location and very walkable to restaurants, museums, Harrods and tube station. We were glad to not be in the touristy areas. Had dinner first night and it was very good. Ate at The Ivy Kensington location for breakfast and it was fantastic (10 minute walk from hotel). Classic Guest Room was a little tight, but bathroom was very modern and good size (better than what pics show on their site).

XV
XaMuS Vs Mar 25, 2026
10

A perfect experience from start to finish, with outstanding service. The breakfast is fabulous: fresh products, great variety, and excellent quality. A real pleasure every morning. We also chose the option with spa access, including jacuzzi, swimming pool, and sauna, located in a building just 2 minutes’ walk from the hotel, which was extremely convenient and very enjoyable. The only minor downside is the size of the room, which is quite small, but this is largely compensated by the extremely comfortable king-size bed. All of this for a very reasonable price considering the high quality of the services and facilities provided. Excellent value for money. I would highly recommend this hotel and would definitely stay here again on my next trip to London.

M
Mae Mar 20, 2026
10

We have been thrilled to vacation here for 14 days. Plenty of awesome staff, and spotless clean everywhere. Cream colored carpet and white leather bedroom furniture. Bedding is high end lovely sheets and towels. It's 1.5 miles from Harrods. We took very, reasonably priced Ubers, due to walking issues. Food was excellent !!! We ate here many times. EVERY,, ,,,SINGLE STAFF MEMBER was amazing !! A must stay for anyone coming to visit London. We will definitely be back and staying here. Your all OUTSTANDING !

GW
Geert Wanten Feb 21, 2026
10

What an amazing hotel! Bathroom has a great shower with (thank god) hot water compared to most of the other hotels. The staff is super friendly and trying to do everything to make your stay as comfortable as possible. Breakfast starts at 7 but the manager did all the possible to prepare our breakfast at 6.30 so we were able to leave on time to catch our return train. Staff at breakfast room was Breakfast itself was very nice. Lots of home made choices. If I go to London again it will be in hotel Xenia for sure!

WT
Will Tovey Feb 06, 2026
10

My partner and I had a fantastic stay at the Xenia with the staff being very accommodating and the room and breakfast especially great. A special thanks to Saida, Abimanyu, and Paolo who made our stay incredible by facilitating our engagement with special decorations in the room. I would definitely recommend staying in this hotel again!

TT
Thomas Tesoriero Jan 15, 2026
10

We were here for one week. Exceptional service. The most incredible breakfast we have ever had. Large bowls of fresh fruit. Freshly baked cakes, pastries every morning. Plus all the usual, scrambled eggs, potatoes, bacon, sausage, and they will make eggs however you want them. and every type of coffee or espresso drink. The lobby is modern and welcoming and comfortable Location is perfect. Less than a 10 minute walk from the underground and we took it daily. As many others have mentioned; the rooms are small, quite small. But still very comfortable and well appointed. Alejandro and Tobias in the restaurant welcomed us each morning like family. (Well almost like family) and after the second morning, knew what we would order. Mihail - the concierge was incredibly helpful So if you want a wonderful refuge while in busy London, this is your place

LF
Lyn F Jan 06, 2026
10

Lovely hotel. Great location, well appointed, clean and neat, room was very well equipped despite being a basic london size. The staff were very polite and I was delighted to be welcomed and bid goodbye personally by the manager. Also loved the special touch of some baked goods with a handwritten card to welcome me during the holiday season. I’ll be back!

Location & neighborhood

Where you'll find Hotel Xenia, Autograph Collection

London, United Kingdom

Genteel area with Kensington Palace, museums & antiques shops, plus concerts at Royal Albert Hall.

  • Bond Street 59 min Walk
  • Tottenham Court Road 1 hr 19 Walk
  • Gloucester Road 9 min Walk
  • Heathrow Airport 32 min Car · 45 min Transit
  • London Gatwick Airport 1 hr 11 Car · 1 hr 11 Transit
  • London Stansted Airport 1 hr 22 Car · 1 hr 39 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in London. Distances are rough real-world times, not straight-line.

Natural History Museum 34,885 reviews

Natural History Museum

Cromwell Rd, South Kensington, London SW7 5BD, United Kingdom

4.6 · Natural History Museum
Victoria and Albert Museum 66,752 reviews

Victoria and Albert Museum

Cromwell Rd, London SW7 2RL, United Kingdom

4.8 · Art Museum
Science Museum 75,141 reviews

Science Museum

Exhibition Rd, South Kensington, London SW7 2DD, United Kingdom

4.6 · Museum
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